Despite the best efforts of customer service rep. Steve at the Chapters / Indigo store at Manulife Centre, the two copies of The Challenger Sale: Taking Control Of The Customer Conversation by Brent Adamson, Matthew Dixon that their website showed as in-stock were both on customer holds and thus unavailable.
At this point, the ever-trusty AbeBooks.com digitally rides to the rescue!
Not only was I able to order the book noted above, but also Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional by Howard Stevens and Theodore Kinni.
Expected delivery time: should be less than 8 days for both books!
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