Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

Friday, April 18, 2014

A 'rewarding' catalogue – for customers and employees

Every so often, Glue receives a catalogue from the premiums and incentives organization 4imprint. What is commendable about this selling tool is that they not only have very clear photos and pricing info about their wares, they also subtly sell their own corporate culture.

They do this by frequently having their own employees holding or wearing the merchandise, and by naming the employees (first name only) along with their years of employment with the company.

What a great way to foster employee pride and drive engagement while helping customers see the product in a realistic setting. Bravo!


Friday, August 27, 2010

A truly smart brand...

When shopping in-person at Indigo yesterday, I bought the latest in my series of (insert topic here) For Dummies books.

This one is iPad For Dummies, purchased to help me get the most out of my new 'essential business tool / really cool toy' – it really depends on who in my family you ask!

In the early days of Glue, I bought several of the books to help me learn about and run the business: Consulting for Dummies, Accounting for Dummies and Managing Business Change for Dummies. Since then, I've picked up several others – iPod & iTunes for Dummies and iMovie '09 & iDVD '09 for Dummies – to help me exploit specific new technological tools.

What really impresses me about 'For Dummies' books are their consistency:
  • Packaging – the books are easy to spot on the store's shelf (helps me buy 'em), and each one is to distinguish from another on my bookshelf (helps me use 'em).
  • Organization – each book follows a standard format (e.g., Contents at a Glance, Table of Contents, 'The Part of Tens', road-sign icons, detailed index), so I know what to expect and where to find stuff.
  • Tonality – all the Dummies books I own have the same folksy language that's occasionally laced with gentle puns, but always very clear in delivering its message, making me feel comfortable when learning.
In writing this post, I've just discovered that there's a FREE For Dummies online reference library of articles and instructional videos on a vast number of topics, ranging from the six-step 'How to Unclog a Drain with a Plunger' (illustrated with still photos!), to 'How to Create Smart CD Playlists in iTunes' that includes helpful screen shots. Heck, you don't even have to buy this company's stuff to learn things!

Overall, I believe For Dummies books exemplify effective branding: they make a clear and relevant promise ('A Reference for the Rest of Us', now apparently updated to 'Making Everything Easier') and then repeatedly deliver on that promise.

Now that's smart business!